Canvas frequently asked questions for faculty: New Mexico Tech-AG亚游集团app

How do I log into Canvas?

Go to learn.hghgjm.com. Use your NM Tech ID (a.k.a. 900#) for your username and your date of birth (DOB) in YYYYMMDD format for your password. If that doesn’t work, click the “forgot password?” link on the Canvas sign-in page; enter your Tech ID and then check your email for password information. The email will go to the primary email account you have in Canvas, which should be your Tech email address. If that doesn’t work, email act@hghgjm.com 或致电575-835-6700，ACT工作人员将验证您的Canvas用户帐户并进行重置 your password manually.

我试图上传文档到画布，但我得到一个消息说我没有 enough file space.

How do I change my password (once logged in)?

在User Dashboard （Canvas窗口的右上部分）的“Settings”下链接，点击右边栏的“编辑设置”按钮，然后选中 “用户设置”栏下的“更改密码”框和更改密码字段 will appear.

How do I manage my ever-growing list of Canvas courses?

在Canvas窗口左上角的“Courses”链接下，单击 “All Courses.每个球场名称前出现的星星表示“最爱” will be seen on the drop-down course list. If you click a highlighted star, it will be deselected and no longer appear on the drop-down course list.

How do I configure my notification preferences in Canvas?

The first time you login to use Canvas在仪表盘（画布窗口的左上角）的“设置”下 link, click the “Notifications” link on the left navigation column. To add an email 地址或短信选项的通知首选项，回到“设置” 然后选择“添加电子邮件地址”或“添加AG亚游集团app”进行添加 an SMS text number. 如果您以前使用过该服务，则需要导航到您的帐户选项卡 and select the settings link. This will take you to a new window where you can edit all of your account settings. Please note: Canvas requires your official school issued @hghgjm.com or @student.hghgjm.com account. Personal email addresses are not to be used.

在哪里可以找到本FAQ中没有出现的问题的答案?

Go to http://community.canvaslms.com/ 教师和学生在哪里可以找到教程、视频和完整的用户手册除了一个活跃的社区论坛，功能请求部分和最新版本 notes. 如果可能的话，请包括任何链接到任何帮助指南，你曾经尝试过并在您给我们发邮件时诊断您使用Canvas遇到的任何问题. This is to 帮助我们更好地诊断Canvas问题，了解不常见的问题 encountered.

How do I publish my course in Canvas?

How do I set up a module in Canvas?

How do I create a discussion in Canvas?

How do I weight my course grades in Canvas?

How do I best resolve anomalous behavior in Canvas on my own?

Try another web browser. Generally Canvas is designed to work with Google Chrome; 但是，有时可能会出现意想不到的问题，特别是在进行了大型更新之后. Trying Internet Explorer or Firefox can often solve these problems. It’s uncanny—albeit a bit frustrating—how often this works. The latest two versions of Internet Explorer, Firefox， Chrome和Safari都可以很好地使用Canvas，但有时浏览器设置更改、附加组件或工具栏、无法解释的故障和恶意代码都可能导致 problems with the way a given browser renders Canvas content. Trying another browser 是否有一种简单的方法可以确定问题的根源并恢复您的Canvas会话.

如何在Canvas中报告异常行为或报告错误消息?

理想情况下，您将在遇到问题的页面上报告问题 the problem. 通过提交您遇到问题的页面的票证，您的票证将自动包含Canvas支持的其他信息 technicians might use to solve the problem. Click the “Help” link on the left-hand side of the Canvas window and choose the “Report a Problem” link. Choose a “Subject” 请在提交时尽可能详细地描述问题. Choose a level of urgency and click “Submit Ticket”. If the problem isn’t described in adequate 细节，很可能你的问题不会很快得到解决，所以请务必 provide as much information as possible.

Can I use my mobile device to access Canvas?

Yes. Download the free Canvas App and install it on your mobile device. The Canvas App的功能有些简略，但用户可以执行大部分任务. Flash-delivered 视频和其他Flash对象不能在使用iOS手机的Canvas App中查看 devices. 请注意，我们诊断Canvas应用程序问题的能力是有限的； if you encounter any problems with it, notify us immediately. Download the Canvas Student app for iOS or the Canvas Student app for Android.

When are electronic evaluations open to students?

电子评估（通过EvaluationKit）对学生开放 two weeks prior to the first day of final examinations. Students will receive and ACT发给他们的电子邮件，指导他们如何通过 Canvas. 或者，指向调查本身的链接包含在 first email notification from the service. Students should complete these surveys in a timely manner.

When are electronic evaluation results available to instructors?

How do I import data from one Canvas shell into another?

首先，选择您正在教授的当前课程并导航到设置 tab on the left hand side of the page at the bottom. After clicking on settings, you will be greeted with the settings menu. On the right hand side of the page you will see a link entitled “Import Course Content.” Select this option to proceed to the next menu page. Under “Import Content”, select “copy a canvas course” from the drop down menu. From this point you will need to choose from the following options: “All Content” or “Select Specific Content.” Do not select adjust events and due dates. Finally you will click the “Import” button to start the process. If you selected “All Content” the import will begin automatically. 如果您选择了“特定内容”，您将看到一个选项选择要从旧shell导入到新shell中的内容.

How do I assign a quiz point value in Canvas to a paper quiz?

您必须在测验中创建一个“占位符”问题，并分配测验总分的值，以便在测试中有指定的分值 gradebook for manual grade entry of a paper quiz. 请注意，基础设施目前正在升级他们的测试系统. When the upgrade 已完成（没有给出目前的时间表），我们将用新的程序更新此常见问题解答.

我如何组合课程的多个部分，这样我只需要编辑一个Canvas课程 shell?

Canvas管理员可以将您的部分交叉列出为的一个“父”部分在成绩输入和/或学生提交作业之前的课程 Canvas. 所有小组的学生都将出现在“家长”课程中，但仍然会与他们在成绩簿上注册的部分联系在一起， assignments, discussions, groups, communications, etc.

How do I create an extra credit assignment?

是否有更多的资源来帮助我设置和管理我的Canvas shell?

Why do my uploads to Canvas keep failing?

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Canvas FAQ for faculty